unagame Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and unagame ("unagame," "we," "us," or "our"), the operator of the online gaming platform accessible at unagame.co. By registering an account, logging in, or otherwise using any service provided by unagame, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease accessing or using the unagame platform. unagame reserves the right to modify these Terms at any time. Continued use of the platform following any modification constitutes acceptance of the revised Terms.

1. Acceptance of Terms

These Terms apply to all users of the unagame platform, including registered account holders and any visitor who accesses the website. By proceeding past the homepage, accessing any game, or providing personal information, you represent that you have the legal capacity to enter into a binding agreement and that you accept these Terms unconditionally.

These Terms are supplemented by additional policies including the unagame Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference. In the event of any conflict, these Terms shall prevail unless otherwise expressly stated.

2. Eligibility

1. You must be at least 21 years of age to register and use the unagame platform. This requirement is mandated by PAGCOR regulations applicable to all licensed online gaming operators in the Philippines.
2. You must be physically located within the Philippines, or in a jurisdiction where online gambling is not prohibited by applicable law, at the time of accessing and using the platform.
3. Employees, directors, officers, agents, and contractors of unagame, as well as their immediate family members, are not permitted to hold player accounts or participate in any real-money games.
4. unagame reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory documentation will result in the suspension or termination of your account.
5. Persons who have voluntarily registered for self-exclusion — whether through unagame's internal tools or through any PAGCOR-administered exclusion registry — are not eligible to register or maintain an active account.

3. Account Registration and Security

1. Each individual user is permitted to hold only one (1) registered account on the unagame platform. The creation of multiple accounts by the same individual is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any remaining balances.
2. You agree to provide accurate, current, and complete information during registration. You further agree to promptly update your information to maintain its accuracy. unagame shall not be liable for any losses arising from inaccurate account information provided by you.
3. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You agree to notify unagame immediately at [email protected] if you suspect any unauthorized access to or use of your account.
4. unagame will never ask for your password via any channel — including email, live chat, or telephone. Any communication requesting your password should be treated as fraudulent and reported to unagame support immediately.
5. Account credentials are non-transferable. You may not sell, transfer, or assign your account to any third party.

4. Deposits and Withdrawals

1. All deposits and withdrawals on the unagame platform are processed in Philippine Peso (PHP / ₱). Supported payment channels include GCash, Maya (PayMaya), BPI, BDO, UnionBank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph, subject to availability.
2. unagame does not accept deposits from third parties. All funds deposited into your unagame account must originate from a payment method registered in your own name.
3. Minimum deposit and withdrawal amounts are as published on the platform and may be updated from time to time without prior notice. Current limits are always displayed in your account dashboard.
4. Withdrawal requests are subject to identity verification (KYC). You must have a verified account before any withdrawal can be processed. unagame reserves the right to carry out additional anti-money laundering checks prior to processing withdrawals.
5. unagame will process withdrawal requests within the timeframes published on the platform. Standard GCash and Maya withdrawals are typically processed within 30 minutes. Processing times for bank transfers may vary.
6. All deposit and withdrawal activity is logged and monitored for compliance with applicable Philippine anti-money laundering laws, including Republic Act No. 9160 (the Anti-Money Laundering Act) as amended.

5. Bonuses and Promotions

1. All bonuses and promotional offers made available by unagame are subject to specific terms and wagering requirements as published alongside each offer. By claiming any bonus, you agree to those specific terms.
2. Bonuses are non-cashable and non-transferable unless otherwise explicitly stated. Bonus funds cannot be withdrawn directly — they must first be converted to real-money funds by meeting the applicable wagering requirements.
3. unagame reserves the right to withdraw, modify, or cancel any promotional offer at any time and without prior notice. In cases of suspected abuse, manipulation, or exploitation of any promotion, unagame may void all associated winnings and suspend the account under review.
4. A player may be eligible for one welcome bonus only. Subsequent accounts created for the purpose of claiming additional welcome bonuses constitute prohibited conduct.

6. Game Rules and Fair Play

1. All games offered on the unagame platform operate using a certified Random Number Generator (RNG) that complies with PAGCOR's technical standards for online gaming. Game outcomes are generated randomly and cannot be influenced by unagame or any third party.
2. Individual game rules are available within each game's interface. By participating in any game, you confirm that you have read and understood the applicable rules.
3. In the event of a technical malfunction during a game session, unagame's gaming system records will serve as the authoritative reference for determining game outcomes. unagame's decision in such matters is final.
4. Placing bets does not guarantee any return. All gaming activity involves financial risk, and past results are not indicative of future outcomes.

7. Prohibited Conduct

The following activities are strictly prohibited on the unagame platform and will result in immediate account suspension, forfeiture of funds, and potential reporting to relevant law enforcement authorities:

1. Use of automated software, bots, artificial intelligence tools, or any other automated mechanism to interact with games or the platform.
2. Collusion with other players or any form of coordinated cheating in skill games such as Rummy.
3. Use of stolen, fraudulent, or unauthorized payment methods for deposits.
4. Any attempt to launder money or conduct financial transactions in violation of Philippine law through the platform.
5. Creating accounts on behalf of another person, or using the platform as an agent or proxy for an ineligible individual.
6. Any conduct that disrupts or interferes with the operation of the platform, its servers, or other users' gaming experience.

8. Intellectual Property

All content available on the unagame platform — including but not limited to game software, graphics, logos, user interface elements, text, and trademarks — is the exclusive property of unagame or its licensed content providers. No content may be reproduced, distributed, or transmitted in any form without unagame's prior written consent.

9. Limitation of Liability

1. To the maximum extent permitted by applicable Philippine law, unagame shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the platform.
2. unagame does not warrant that the platform will be available without interruption or error. Scheduled and unscheduled maintenance may temporarily affect access.
3. You acknowledge that gaming involves financial risk and that unagame cannot be held responsible for any financial losses incurred through your use of the platform.

10. Responsible Gaming

unagame is committed to promoting responsible gaming practices among all Filipino players. We offer the following responsible gaming tools accessible from your account dashboard at any time:

1. Deposit Limits: Set daily, weekly, or monthly deposit caps.
2. Session Time Limits: Restrict the duration of individual gaming sessions.
3. Reality Checks: Receive periodic in-session notifications of time and money spent.
4. Cool-Off Period: Temporarily suspend your account for a period of 1 to 6 weeks.
5. Self-Exclusion: Permanently or long-term exclude yourself from the platform.

If you or someone you know is experiencing problem gambling, please visit our Responsible Gaming page for resources and support. Remember: unagame is strictly for players aged 21 and above.

11. Account Suspension and Closure

1. unagame reserves the right to suspend or permanently close any account, at its sole discretion, if there is a breach of these Terms, if required by PAGCOR or any other regulatory authority, or if unagame reasonably suspects fraudulent activity.
2. Upon closure of an account for breach, all pending withdrawals may be suspended pending investigation. Funds determined to have been obtained through fraudulent or prohibited means will be forfeited.
3. You may request the closure of your own account at any time by contacting [email protected] or via live chat. Any legitimate real-money balance at the time of voluntary closure will be returned to you subject to standard KYC and AML verification.

12. Privacy

The collection, storage, and use of your personal data by unagame is governed by the unagame Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the processing of your personal data as described in the Privacy Policy, in compliance with Republic Act No. 10173 (the Data Privacy Act of 2012).

13. Amendments

unagame reserves the right to amend these Terms at any time. Where changes are material, unagame will provide notice via email or a prominent in-platform notification. Your continued use of the unagame platform following such notice constitutes your acceptance of the amended Terms. It is your responsibility to review these Terms periodically.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the unagame platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Prior to initiating any formal legal proceedings, you agree to first contact unagame's support team and allow a reasonable period — not less than 30 days — for the matter to be resolved through direct communication. PAGCOR's dispute resolution mechanisms are also available to you as a licensed operator's player.

15. Contact Information

For questions, concerns, or formal notices relating to these Terms, please contact the unagame support team: